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Questions & Answers
Question:
Are you an English based company or will I have to pay high shipping costs for my product? I notice the price is in dollars......?
Answer:
Yes we based in UK but we offer worldwide free shipping on orders over $20. All our prices are in USD.
Question:
Does stronghold kill ticks as well as the listed parasites?
Answer:
Stronghold doesn't kill ticks.
Question:
I have purchased some items like this meant for the UK or AU and in most instances the items I received were past their expiration date. Does this item contain current medicine or medicine past the expiration date?
Answer:
Our products are guaranteed to have a 2 1/2 to 3 yr shelf life.
Question:
Does this pack contain 12 tubes or six please? The picture has that it contains 6 tubes but then has a '12' in the bottom left corner of the packet -- and your description says 12 . . . so is it 12 months supply or 6 months supply (assuming a full tube is used each month? Thank you. Melinda
Answer:
This products contains 12 tube and each tube works for a month. Yes it is 12 months supply.
Question:
I would like this delivered every month since I have 11 cats. Will that be a problem? It is not a selection except ordering once.
Answer:
Not a problem. If you can contact our support team with your e-mail address and order number they will happily adjust your recurring order.